When you see this page, it means that your SmartGene application is temporarily inaccessible.
This situation may be caused by an interruption of your Internet connection with the SmartGene Hosting Center or by another technical issue.
Planned interruptions for updates and maintenance usually last for a short period of time, and, as much as possible, we schedule such activities outside of your working hours.
Interruptions as a consequence of a technical failure, however, are generally not foreseeable and may also be beyond our control.
Please be assured that we are aware of the disruption which you are experiencing, and our team is working diligently to make it as brief as possible. We apologize for any inconvenience this may cause you, and thank you for your patience and understanding.
In case of questions or concerns, please contact your SmartGene representative, or use the customer service e-mail address for your region:
